FAQ's

Below is a list of our most frequently asked questions. If you still have questions, comments or need assistance with a particular event, please contact our support staff directly

Q: What is a presale password?

A: Presale Passwords allow people to buy tickets before the general public. Most presales available on presalepasswordinfo.com are usable through www.ticketmaster.com.

Q: How do I use a presale password?

A: Most presales listed on presalepasswordinfo.com are through www.ticketmaster.com.  To use them, go to www.ticketmaster.com, find the event presale you are looking for and enter your password into the password box.

Q: What is a Fan Club Presale?

A: Fan Club Presales are are issued to paid fan club members. We reserve the right to not list a password to a Fan Club Presale, simply out of respect for the members who have paid to be a part of a Fan Club Presale. If you have joined in hopes of receiving a Fan Club Password, we will honor your request for a refund.

Q: Do all events have presale passwords?

A: Only certain events have presales, and therefore only certain events offer a presale password.  When purchasing tickets, always refer to your ticketing distributor to determine if your event is holding a ticket presale. If a presale is advertised, then be sure to visit presalepasswordinfo.com to see if we have the Presale Password for your event.

Q: Do you post information for every presale?

A: We try our best to post all of the most popular event presale information. However, we do not guarantee that all presales will be listed.

Q: Do you post event information for Events outside the US?

A: Yes, we currently post presale information for events within the United States and in Canada.

Q: Do you offer information on sporting events?

A: Though the majority of our information is for concerts, we list as much sporting event information as possible.

Q: Do you sell tickets?

A: No, we do not sell tickets on our website. Furthermore, the information on this website does not guarantee tickets to any event. We simply offer Ticketmaster Presale Passwords for your personal use.

Q: Do you sell presale passwords?

A: We do not sell individual presale passwords. We sell memberships that will give you full access to all of the presale information listed on this website, including presale passwords. Join Now to get full access!